Terms & Conditions

Last updated: 27/04/2026

Introduction

These Terms & Conditions govern your use of the website https://www.mentologyltd.com/ and services provided by Mentology Ltd (“we”, “us”, “our”). By using our website or services, you agree to these terms.


Services

Mentology Ltd provides psychology-related services, including (but not limited to):

  • Performance psychology

  • Child and adolescent support

  • Consultations and workshops

Services are provided subject to availability and professional suitability.


Not Medical or Emergency Advice

Our services do not replace emergency medical care. If you are in crisis, please contact:

  • Your GP

  • NHS 111

  • Emergency services (999 in the UK)


Appointments & Cancellations

Appointments must be booked in advanceWe require at least 24 hours’ notice for cancellations. Late cancellations or missed sessions may be charged in full


Payments

Fees will be communicated prior to services. Payment terms (e.g., upfront or after sessions) will be agreed. We reserve the right to suspend services for non-payment


Confidentiality

We maintain strict confidentiality in line with professional standards. However, confidentiality may be breached where:

  • There is a risk of harm to the client or others

  • Required by law

  • Safeguarding concerns arise


Use of Website

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access

  • Copy or reproduce content without permission


Intellectual Property

All website content (text, branding, materials) is owned by Mentology Ltd unless otherwise stated.You may not reuse or distribute content without written consent.


Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect or consequential losses

  • We do not guarantee specific outcomes from psychological services


Third-Party Links

Our website may include links to third-party sites.
We are not responsible for their content or practices.


Data Protection

Your personal data is handled in accordance with our Privacy Policy.


Changes to Terms

We may update these Terms & Conditions at any time.
Continued use of the website indicates acceptance of changes.


Governing Law

These terms are governed by the laws of England and Wales.


Contact

For any questions regarding these terms, contact:
mentologyltd@gmail.com